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Bookings are subject to the following terms and conditions:

  • A contract between you and the owner will come into existence when the deposit or full payment is received, and a booking confirmation is issued showing the confirmed holiday dates.

  • The deposit/full payment must be paid within 3 days of the booking being placed.

  • The contract binds you (the lead booker) & all the members of the party who are part of the booking. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.

  • We require the names, ages, and contact details of all guests.

  • A 20% deposit of the holiday cost is payable at the time of booking.

  • Bookings made less than 30 days before your arrival date must be paid in full.

  • The balance must be paid no later than 30 days before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation.

  • All cancellations must be notified in writing and once received we will confirm the cancellation.

  • The customer remains liable for a percentage of the booking cost when a cancellation is received, as detailed below:

Number of days before the holiday when cancelled     The % of booking cost payable

More than 60 days                                                                0% of the booking cost
45 to 59 days                                                                          40% of the booking cost
30 to 44 days                                                                          50% of the booking cost
15 to 29 days                                                                           75% of the booking cost
3 to 14 days                                                                             90% of the booking cost
0 to 2 days                                                                               100% of the booking cost

  • If we are successful in getting a replacement booking, we will refund the total amount paid less a 5% booking fee and any difference in price between your original and the replacement booking.

  • We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.

  • If your booking is cancelled due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your holiday. Our liability for cancellation will be limited to payments made to us.

  • The maximum number of persons occupying the property must not exceed (2 or 6 persons, depending on cottage) and only those listed on the booking form can occupy the property. If you wish to invite additional visitors to visit you during your stay, please ask us first.

  • Please be advised that no extra overnight visitors are allowed to stay at the property.

  • Bookings cannot be accepted from persons under eighteen years of age.

  • The owner reserves the right to refuse a booking without giving any reason.

  • We or our representatives reserve the right to enter the property at any time to undertake essential maintenance, repairs or for inspection purposes.

  • Tenancies normally commence at X on the arrival date and guests are required to leave the rental by X on the day of departure. Failure to do so may result in you being charged a further day’s rental.

  • You must not use the property except for the purpose of a holiday.

  • Smoking is not allowed in the property but is allowed in the garden areas.

  • Pets 
    -We only allow 2 dogs maximum, no other kinds of pets.
    -Dogs must be booked in.
    -Dogs are only allowed on sofas/beds if you have bought your own clean throws to cover them. Please bring your own bedding if allowing your dog on/in the bed.
    -Guests are responsible for cleaning up after their pets.
    -Please clean muddy dogs using the outside tap and please bring towels for them.
    -Dogs must not be left alone in the property.
    -You are responsible for your dog and you will be charged for any damage caused by your dog.

  • Damages – In making a booking you accept responsibility for any theft, breakage or damage caused by you, your pets or any member of your party and agree to indemnify us in full for any loss that we may incur as a result. We do not take a damage deposit but if any damage does occur then you will be billed for any costs involved.

  • Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday & you may be charged for any loss, damage or extra cleaning costs. These are to be paid for in full within 7 days of notification.

  • If damage occurs and the owner must cancel and/or refund subsequent bookings, the owner may bring a claim against you for any loss arising as a result.

  • Please do not move any furniture from one room to another or any of the indoor furniture, furnishings or bedlinen outside.

  • Please note that if any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.

  • The client may in no circumstance re-let or sublet the property.

  • The owners shall not be liable to you or your holiday party for loss or damage to property, however arising.

  • You are responsible for the supervision of all members of your party under the age of 18 at all times.

  • Please park your vehicles in the designated parking space

  • We reserve the right to terminate your rental agreement with immediate effect where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others. You’ll be asked to leave the property, without any refund of the rental amount paid

  • Wi-Fi – the guest agrees to reasonable and lawful usage.

  • Domestic electric vehicle chargers (commonly known as a ‘granny charger’ or a ‘trickle charger’) are not suitable for use at the property and are strictly forbidden. You are liable for any damage or loss suffered by us due to your unauthorised use of domestic chargers.

  • Non-compliance with the house rules will be considered as a breach of the terms and conditions of the rental agreement. We reserve the right to terminate the booking with immediate effect and without a refund if they do not abide by the rules.

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